Job Overview

Our client, a growing UK-based lift and elevator company, is seeking a detail-oriented Administrative Assistant to manage day-to-day operations. In this remote role, you will oversee maintenance scheduling, handle customer communications, and maintain data accuracy across project workflows using Monday.com and Xero. You will also support invoicing follow-ups and assist with basic financial administration as the business grows. This part-time position offers flexible hours during UK business time and is ideal for an organized professional skilled in back-end operations.

Schedule: Mon-Fri, flexible between 8:30 AM - 4:00 PM UK Time (20 hrs per week)

Responsibilities

• Oversee and manage ongoing maintenance booking in Monday.com, ensuring periodic servicing is scheduled correctly
• Monitor automated workflows and populate data sheets accurately across project management systems
• Email customers with documentation, invoices, and service visit confirmations
• Follow up on outstanding payments and assist with bad debt recovery
• Support reconciliation tasks in Xero accounting system
• Ensure all customer records and service documentation are complete and up to date
• Perform general admin duties across multiple Monday.com workflows as needed
• Maintain clear communication with internal team and customers via email

Must-have Requirements

• Proven experience in administrative or back-end operations roles
• Strong proficiency with project management tools, ideally Monday.com
• Excellent written English for professional customer and internal communication
• High attention to detail and ability to manage multiple tasks simultaneously
• Comfortable working independently in a remote environment
• Reliable internet connection and availability during UK business hours

Nice-to-have Requirements

• Bonus if you have experience with Xero or other accounting platforms
• It helps if you've worked in service-based or maintenance industries
• Familiarity with payment follow-up or reconciliation processes is a plus

Independent Contractor Perks

Permanent work from home

Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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