Job Overview

Our client is looking for an Outbound Sales Specialist (Memberships). You will be the voice and first point of contact for potential members, driving membership sales through proactive outbound outreach and strategic follow-up. This role puts you at the center of the studio's growth strategy as they prepare to move to a larger location. You'll manage leads through their scheduling platform, convert interested prospects into paying members, and ensure no opportunity falls through the cracks. Your ability to connect with people, understand their wellness goals, and guide them toward membership options will directly impact the studio's success.

Client Overview

Our client is a growing Pilates studio in the United States that has been serving clients since 2020. They offer private sessions, semi-private classes, and group classes with multiple instructors, and are expanding to a larger facility to accommodate their growing membership base. They're looking for dedicated team members to support their next phase of growth.

Schedule

• Monday - Friday, 9:00 AM - 1:00 PM EST (20 work hours per week)

Responsibilities

• Conduct outbound calls to leads and prospects to promote membership packages and class offerings
• Manage email campaigns and text message outreach to nurture leads and drive conversions
• Follow up with trial class participants to convert them into monthly members
• Schedule new clients into group classes, private sessions, and semi-private sessions based on instructor availability
• Utilize the Momence platform to track leads, manage scheduling, payments, and communications
• Monitor and optimize email funnels to improve conversion rates
• Respond promptly to inquiries across multiple channels to prevent lead drop-off
• Promote special offers including free first classes, two-week trials, and pre-sale memberships
• Maintain consistent engagement with prospects throughout their decision journey
• Track membership sales progress toward monthly and studio goals

Requirements

• Proven experience in sales or appointment setting roles
• Strong outbound calling skills with confidence in sales conversations
• Excellent written and verbal communication skills
• Ability to work independently and take ownership of lead management
• Comfortable using CRM and scheduling platforms
• Self-motivated with a results-driven mindset

Nice to have

• Bonus if you have experience in the health and wellness industry
• It helps if you're familiar with Pilates, fitness studios, or membership-based businesses
• Bonus if you've worked with Momence or similar scheduling and payment platforms
• It helps if you have experience managing meta ads or social media lead generation

Why Join This Team

• Remote position with flexible part-time hours (minimum 20 hours per week)
• Opportunity for commission on membership sales
• Potential for salary increases at 6-month and 12-month milestones based on performance
• Month-to-month arrangement with no long-term contract requirement

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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