Job Overview

A growing property management team is seeking an experienced Rent Manager Virtual Assistant to provide specialized administrative, systems, and operational support. In this remote role, you will build and customize operational reports, automate recurring processes, and audit property and tenant data to ensure high accuracy. You will also troubleshoot system issues, optimize workflows, and provide technical guidance to help team members maximize the platform's capabilities. This position is ideal for an analytical, detail-oriented professional with deep expertise in Rent Manager reporting and data management.

Schedule: Mon-Fri, 8:00 AM - 5:00 PM CST (40 hrs per week)

Responsibilities

Rent Manager Reporting & Systems

• Build, customize, edit, and troubleshoot Rent Manager reports using Report Writer, Financial Report Writer, and RMScript.
• Develop customized reports to support property management, financial, leasing, and operational requirements.
• Create and maintain recurring reports, report batches, automated workflows, and scheduled processes.
• Build data exports and operational dashboards to provide actionable visibility into property performance.
• Troubleshoot reporting issues, system errors, and data inconsistencies within Rent Manager.
• Support system configuration and workflow improvements to improve efficiency and usability.

Data Management & Auditing

• Audit and maintain the accuracy and integrity of property, tenant, lease, charge, payment, and other operational data.
• Identify discrepancies, investigate data issues, and coordinate corrections as needed.
• Perform regular data-quality checks and maintain consistent reporting standards.
• Ensure reports and exported data accurately reflect the underlying property-management records.

Automation & Process Improvement

• Identify repetitive or manual processes that can be streamlined through Rent Manager automation, reporting, or workflow improvements.
• Develop solutions to reduce manual data entry and improve operational efficiency.
• Recommend improvements to reporting processes and system workflows.
• Create standardized reporting processes and documentation that can be easily followed by the broader team.
• Continuously look for opportunities to improve reporting accuracy, consistency, and turnaround time.

Team Support & Training

• Provide remote technical and operational support to team members using Rent Manager.
• Assist users with system questions, reporting requirements, and troubleshooting.
• Document standard operating procedures, workflows, and reporting processes.
• Create easy-to-follow guides and documentation for recurring tasks.
• Provide virtual training and knowledge-sharing sessions to help team members use Rent Manager more effectively.
• Communicate clearly with the property management team and escalate complex technical issues when necessary.

Must-Have Requirements

• Advanced hands-on experience with Rent Manager in a property-management environment. 2 years minimum
• Strong proficiency with Rent Manager Report Writer and Financial Report Writer.
• Experience using RMScript to create or customize Rent Manager reports.
• Demonstrated experience creating custom reports, report batches, recurring reports, and automated workflows.
• Experience with data auditing, reconciliation, troubleshooting, and quality control.
• Advanced Microsoft Excel and/or Google Sheets skills.
• Strong understanding of property-management data, including properties, tenants, leases, charges, payments, and related records.
• Excellent attention to detail and strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work independently, manage priorities, and meet deadlines in a fully remote environment.
• Comfortable communicating with stakeholders and providing remote technical support and training.

Nice-to-Have Requirements

• Experience supporting a U.S.-based property management or real estate company.
• Experience with property-management accounting and financial reporting.
• Experience creating operational dashboards and management reporting.
• Familiarity with additional property-management or accounting software.
• Experience documenting SOPs and implementing process improvements.
• Previous experience working as a remote virtual assistant, systems administrator, reporting specialist, or property-management operations specialist.

Independent Contractor Perks

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official social media platforms: Facebook, LinkedIn, TikTok, TikTok LATAM, Instagram LATAM