Job Overview

Our client is seeking an articulate, highly organized Bilingual CRM Customer Support (GoHighLevel) to manage front-facing client communications, pipeline tracking, and light financial administration. In this role, you will be the core point of contact for clients—coordinating site visits, maintaining CRM records, processing job-related invoices, and ensuring smooth operational workflows.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM PST, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Customer Support & Schedule Coordination: Proactively check in with clients throughout the project lifecycle to provide updates, answer inquiries, and maintain high satisfaction levels; confirm site estimates and team appointments, managing calendar schedules across clients, vendors, and field teams; utilize bilingual (English & Spanish) communication skills to interface effectively with a diverse clientele and trade partners.
• CRM & Lead Management: Track and update incoming leads inside GoHighLevel (GHL) and Jobber to ensure timely follow-ups and pipeline progression; organize and maintain digital project documentation to keep field operations aligned.
• Basic Bookkeeping & Administrative Support: Process project invoices and perform routine data entry inside accounting software; reconcile and match credit card expenses to specific job accounts in real time; draft professional email correspondence and handle general clerical support.

Requirements

• Native-level fluency in both Spanish and English (verbal and written) with exceptional professional phone presence.
• Proven track record in client-facing roles, appointment scheduling, and CRM tracking.
• Comfortable with basic spreadsheet tracking, expense matching, and invoice entry.
• Tech-savvy fast learner comfortable with platforms like Jobber and GoHighLevel.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.