Job Overview

Our client is seeking an  Bilingual Facilities Operations Coordinator  to serve as the central operations hub for a fast-growing residential and commercial cleaning company. In this role, you will manage day-to-day communications with field teams, track time and attendance through portal-based systems, coordinate equipment maintenance, and ensure smooth operational workflows across multiple locations while the leadership team focuses on business growth.

Schedule

• Monday - Friday, 7:00 AM - 4:00 PM Central Standard Time, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Monitor the time tracking portal to verify cleaners clock in and clock out correctly at assigned locations.
• Send updated PO numbers and vendor numbers to cleaners when store assignments are renewed each month.
• Answer phone calls from cleaners and address their questions, concerns, and scheduling needs throughout the day.
• Submit work tickets when floor scrubbers or other cleaning equipment requires maintenance or repair.
• Track and maintain documentation for all store locations, equipment, and cleaner assignments.
• Communicate with cleaners via email and phone to ensure they have correct location details and access codes.
• Provide real-time updates to leadership on cleaner locations and operational status.
• Identify opportunities to streamline processes and implement improvements using available tools and platforms.
• Learn company systems quickly and retain detailed information about multiple locations and procedures.
• Handle daily administrative tasks to reduce operational load on the leadership team.

Requirements

• Fluent in English and Spanish (bilingual communication required).
• Proven experience working as a receptionist, executive assistant, or operations coordinator.
• Must have experience in the cleaning or facilities management industry.
• Strong phone communication skills and comfort speaking with team members throughout the day.
• Proven ability to learn new software systems quickly and work independently.
• Excellent organizational skills and attention to detail when managing multiple locations and tasks.
• Problem-solving mindset with the ability to handle unexpected operational situations.
• Strong information retention and ability to follow detailed procedures.
• Reliable internet connection and professional home office setup.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.