Job Overview:

Are you a sharp professional with a proven background handling insurance claims, personal injury, or legal support?

We are seeking an analytical Legal Claims Intake Specialist (Insurance) to drive digital intake, file setups, and complex documentation management. To excel in this role, you should bring at least 2 years of experience within an insurance company, claims department, or legal office. Candidates with a strong background in accounting, financial analysis, or reviewing financial documentation for insurance claims are highly encouraged to apply. Ultimately, we need someone who balances exceptional data accuracy and clear written communication with absolute discretion for sensitive information. 

Schedule:

Monday - Friday, flexible within 9:00 AM - 5:00 PM EST (20 work hours per week)

Responsibilities:

• Process new client intakes and gather required information through digital channels.
• Support intake operations while ensuring confidentiality and compliance in all digital workflows.
• Create and set up new case files, ensuring all data is accurately entered into internal systems.
• Upload, organize, and maintain digital documentation for new and pending files.
• Track missing items and complete email follow‑ups with clients and prospects.
• Maintain clean, accurate records and checklists for onboarding progress.
• Prepare completed files for handoff to Case Development Team.

Requirements:

• Minimum 2 years of experience in insurance claims, insurance administration, personal injury, workers' compensation, property and casualty claims, or a related field.
• Experience working in an insurance company, claims department, legal office, or law firm handling insurance claims.
• Strong proficiency in Microsoft Excel, including data organization, filtering, reporting, and spreadsheet management.
• Ability to manage multiple claims and priorities simultaneously.
• Comfortable handling confidential and sensitive information.
• Experience with claims management software, CRM systems, or case management platforms is highly preferred.

Nice to have:

• Experience providing customer support to U.S.-based clients (Preferred)

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.