Job Overview

A growing US-based home services business is seeking an Inbound and Outbound Sales Representative for a remote position. In this role, you will handle incoming customer calls and proactively follow up with warm leads generated from social media ads and web forms. You will qualify prospects, prepare job estimates, overcome objections, and manage your sales pipeline using GoHighLevel. This position is ideal for a results-driven sales professional with strong phone presence and CRM experience.

Schedule: Wed-Sun, 11:00 AM to 8:00 PM EST with 1 hr unpaid break (40 hours per week)

Responsibilities

• Handle inbound calls from prospective customers and provide professional, helpful service.
• Conduct outbound follow-up calls to warm leads generated through Facebook ads and website forms.
• Respond promptly to new leads and maintain consistent follow-up.
• Qualify prospects and identify their home service needs.
• Explain services, answer questions, and guide prospects through the sales process.
• Prepare and deliver accurate quotes for home service jobs.
• Handle customer objections and confidently close sales over the phone.
• Manage follow-ups and customer relationships throughout the sales process.
• Accurately document calls, lead information, follow-ups, and sales activities in GoHighLevel.
• Maintain an organized and up-to-date sales pipeline in GoHighLevel.
• Participate in recorded call reviews and apply feedback to improve communication and close rates.
• Meet daily and weekly sales, call, follow-up, and customer engagement targets.
• Provide a professional and positive customer experience throughout every interaction.

Must-Have Requirements

• Proven experience in remote sales, appointment setting, inside sales, or outbound calling.
• Hands-on experience using GoHighLevel (GHL) is required.
• Strong English communication skills with the ability to confidently engage American homeowners.
• Proven ability to handle objections and close sales over the phone.
• Experience managing leads and maintaining accurate records in a CRM.
• Comfortable handling both inbound calls and high-volume outbound follow-ups.
• Strong follow-up and relationship-building skills.
• Self-motivated, results-driven, and able to work independently in a remote environment.
• Strong organizational and time-management skills.
• Comfortable working US business hours from a non-US location.
• Reliable internet connection and a professional remote workspace.

Nice-to-Have Requirements:

• Previous experience in home services or other B2C industries.
• Experience working with seasonal businesses or high-volume sales environments.
• Experience preparing quotes or estimates for customers.
• Experience working with leads generated through Facebook advertising and website forms.

Independent Contractor Perks

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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