Role Overview: Legal Assistant

Job Overview
We are seeking a detail-oriented Legal Assistant with U.S. personal injury law firm experience to support attorneys and case managers with client communication, medical records, insurance claims, and case documentation. The ideal candidate is organized, proactive, and comfortable managing multiple priorities independently while maintaining accurate case files and timely follow-ups. 

Schedule: Full-time role at 40 hours per week, Monday to Friday, 8:00 AM – 5:00 PM Eastern Time

Responsibilities:

• Communicate directly with clients via phone, text, and email to provide case updates and gather information
• Request and track medical records from healthcare providers to support active cases
• Contact insurance companies to follow up on claims and obtain necessary documentation
• Execute tasks assigned by attorneys and case managers with timely and accurate follow-through
• Maintain organized case files and ensure all documentation is up to date
• Support the team by managing administrative follow-ups and keeping workflows on track

Requirements:

• Prior experience working in a U.S.-based personal injury or personal law firm
• Excellent written and spoken English communication skills
• Comfortable speaking with clients, medical providers, and insurance representatives by phone
• High level of attention to detail and organizational skills
• Ability to work independently and manage multiple task assignments simultaneously
• Dual-monitor home office setup and reliable high-speed internet

Scope:

• Task-based, systems-oriented position where team members assign work and expect consistent follow-up
• Client-facing role requiring a professional and confident communication style
• Coordination with internal team members including attorneys and case managers
• Ongoing handling of sensitive legal and medical documentation

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations (for full-time roles only)

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.