Overview

Our client is looking for a relationship-driven Online Community Manager to help build, nurture, and maintain an active community of real estate investors and professionals. In this role, you will focus on daily engagement, member support, and building authentic connections within the company's online Skool platform. You will naturally identify business opportunities through conversations, qualify prospective members, and guide them to internal team members. While it includes lead qualification and CRM tracking, this position prioritizes community building and member experience over sales closing.

Schedule: Monday to Friday, from 7:00 AM to 4:00 PM Radford, VA time

Responsibilities

• Community Engagement: Serve as an approachable presence on Skool, commenting daily, welcoming new members, encouraging discussions, and facilitating community events and calls.
• Member Support: Act as the primary contact to understand member goals, answer questions, provide direct resources, and maintain personalized communication via direct messages.
• Lead Qualification: Identify prospective business opportunities naturally, qualify inbound interest for offerings like the Multifamily Sprint, and route qualified leads to internal sales team members.
• Program Coordination: Manage onboarding paperwork, payments, and communications for new Multifamily Sprint cohort members to ensure an active community transition.
• CRM & Collaboration: Track member interactions and goals in the CRM while sharing insights with Marketing and leadership to optimize engagement strategies.

Requirements

• Experience: 2+ years in community management, customer success, or relationship management, ideally within real estate, investing, or financial services.
• Platform Expertise: Hands-on experience building and managing online communities using platforms like Skool, Facebook Groups, Circle, or Discord.
• Communication Skills: Outstanding written communication, comfortable initiating one-on-one DMs, and confident participating in video calls or events.
• Lead Qualification: Ability to identify business opportunities and qualify leads without making interactions feel transactional or overly sales-driven.
• Organization & Tools: Strong organizational skills to track multiple conversations simultaneously, paired with hands-on familiarity with CRM systems.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health insurance for eligible locations

Note Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.