Client Overview

Our client is a growing education services company based in Australia that connects international students with universities. They operate a fully online business model with a team of 42 staff members across multiple countries, managing student placements through their proprietary CRM platform. The company works with students primarily from Latin America and maintains strong relationships with partner universities.

Job Description

You will be the critical link between students and universities, managing warm leads generated through automated campaigns and ensuring smooth placement processes. This role puts you at the center of life-changing educational opportunities, where your ability to engage professionally, follow through consistently, and manage multiple student cases will directly impact enrollment success. You'll work independently with minimal supervision, handling outbound engagement, email correspondence, CRM updates, and placement coordination using straightforward software systems. The company values work ethic and self-direction above all, providing comprehensive training while expecting you to take ownership of your responsibilities from day one.

Schedule

• Mon - Fri 9am to 5pm Melbourn Australian Eastern Time

Responsibilities

• Engage with warm leads generated through marketing campaigns and follow up on student inquiries
• Conduct outbound calls to prospective students and partner universities to facilitate placements
• Manage email correspondence with students, universities, and internal team members
• Update and maintain accurate student records in the company CRM system
• Coordinate the onboarding process for students being placed with universities
• Handle sensitive student information including personal data sent from overseas institutions
• Work independently without micromanagement while meeting performance expectations
• Participate in comprehensive training on company processes, software systems, and placement protocols

Must-Have Requirements

• Proven work ethic and ability to work independently without constant supervision
• Excellent communication skills with the ability to be clearly understood
• Couple of years of experience in talent sourcing, recruitment coordination, or similar placement roles
• Demonstrated experience with outbound calls and warm lead follow-up
• Proficiency with CRM systems and email correspondence management
• Ability to grasp new software and processes quickly Professional demeanor when interacting with students and university partners
• Comfortable working remotely in a fully online business environment

Nice-to-Have Requirements

• Bonus if you have experience in the education sector or student services
• It helps if you have worked with international clients or students previously
• Bonus if you have experience running or managing marketing campaigns
• It helps if you are familiar with data privacy and security protocols

Why Join This Team

• Work remotely from home with flexible independent contractor arrangement
• Receive comprehensive training on all systems and processes
• Join a growing international company with 42 team members across multiple countries
• Access to private health insurance provided by the employer
• Accrue one leave credit per month after 90 days
• Long-term role with a company focused on retention and employee support

Independent Contractor Perks

• Permanent Work from Home
• Immediate Hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.