Job Overview

Our client is seeking a detail-driven NDIS Compliance Administrator to own the administrative backbone of a compassionate, growing disability support organization.

In this vital support role, you will organize digital file structures, standardize policy documentation, manage participant and staff onboarding records, and support shift rostering via Shiftcare. Working directly alongside the founder, you will ensure full NDIS compliance, audit readiness, and accurate timesheet coordination for Xero invoicing—allowing frontline support workers to focus entirely on participant care.

Client Overview

Our client is a dedicated disability support service provider based in Bendigo, Victoria, operating within the Australian NDIS framework. Delivering high-touch care to participants, they navigate evolving regulatory standards as they scale toward formal NDIS registered provider status. To maintain audit readiness, streamline onboarding, and optimize care worker scheduling, they are onboarding a remote NDIS Administrative Assistant to build and manage their backend operational structure.

Schedule

• Monday - Friday, 10:00 AM - 2:00 PM AEST (20 work hours per week)

Responsibilities

NDIS Compliance & Digital Documentation

• Structure and maintain secure Google Workspace folder hierarchies for participant files, employee credentials, and NDIS compliance documentation.
• Customize operational policies and procedure templates, updating branding, logos, and business details across all corporate documents.
• Manage end-to-end onboarding documentation, ensuring all compliance forms, screening checks, and service agreements are correctly executed and filed.
• Organize all compliance materials and audit documentation to prepare the business for NDIS registered provider status.

Rostering Support & Accounting Coordination

• Support care worker scheduling and shift tracking through Shiftcare, ensuring compliance with participant support plans and funding allocations.
• Maintain employee handbooks, policies, and accessible resource hubs for distributed support staff.
• Collaborate regularly with the external bookkeeper, compiling and delivering verified timesheet data for Xero invoicing.
• Maintain complete data accuracy across all cloud document repositories to support operational transparency.

Requirements

• NDIS & Disability Sector Familiarity: Proven administrative background with direct exposure to NDIS processes, compliance standards, or disability support operations.
• Document & File Management: Exceptional organizational skills with proven expertise setting up and managing structured Google Drive folder systems.
• Template Customization & Precision: High attention to detail when customizing policy documents, formatting templates, and verifying credential paperwork.
• Accounting & System Adaptability: Experience working alongside bookkeepers, handling timesheets, or using Shiftcare/Xero workflows.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.