Overview:

Our client is a residential and commercial concrete coatings company in Jacksonville, Florida. They install garage floor coatings, driveways, pool decks, patios, and commercial kitchen flooring. They also generate roughly 100 inbound leads per month from paid advertising, Facebook, Instagram, and our website. They are looking for a Sales Pipeline Management & Lead Conversion Specialist to manage their sales pipeline, which includes responding to new leads, qualifying prospects, sending proposals, scheduling estimates, and following up on opportunities. The ideal candidate is confident on the phone, highly organized, detail-oriented, and experienced in CRM and sales support.

Schedule: Monday to Friday, anytime between 8:00 AM – 5:00 PM US Eastern Time (4 hours a day | 20 hours weekly)

Responsibilities:

• Monitor DripJobs CRM and respond to new leads promptly, ideally within 15 minutes during business hours
• Call, text, and email leads and document all outreach in the CRM
• Qualify leads by understanding their project, location, needs, and budget
• Handle common sales objections and secure clear next steps with prospects
• Prepare and send accurate proposals through DripJobs, including scope, pricing, and deposit requirements
• Schedule on-site estimates and coordinate appointments with the owner’s calendar
• Follow up with prospects on open proposals and stalled opportunities
• Keep the CRM organized with accurate stages, labels, notes, and follow-up dates
• Conduct regular pipeline reviews to ensure no active opportunity is left unattended
• Provide weekly updates on leads, calls, proposals, appointments, and closed jobs

Requirements:

• Excellent spoken and written English communication skills with clear and professional communication
• Previous experience in phone sales, appointment setting, lead qualification, or sales support
• Comfortable making 30–50 calls per day and handling rejection professionally
• Strong CRM management and documentation skills
• Excellent organization, attention to detail, and follow-up skills
• Comfortable speaking with US homeowners and handling sales objections
• Reliable high-speed internet, quiet workspace, headset, and backup internet/power
• Ability to work US Eastern Time business hours

Preferred Qualifications:

• Experience with DripJobs, Jobber, ServiceTitan, Housecall Pro, HubSpot, or GoHighLevel
• Experience in home services, construction, remodeling, or similar industries
• Experience selling premium-priced products or services

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.