Job Overview:

Our client is seeking an Australian Tax & Accounting Firm Support Administrator to serve as the organizational backbone for a busy accounting practice. In this role, you will take ownership of client onboarding, email management, and data entry tasks that currently consume hours of the principal's time. This position offers genuine growth potential—start with core admin responsibilities, prove your efficiency and attention to detail, and expand into basic bookkeeping tasks as you demonstrate capability. You will work directly with the business owner and collaborate with a Filipino accountant and Australian casual staff to ensure seamless client experiences.

Client Overview:

Our client is a growing Australian bookkeeping and tax consultancy firm serving small businesses since 2015. They provide comprehensive accounting services in a heavily regulated industry and are expanding their support team to handle increased client onboarding and administrative workload during peak tax season.

Schedule:

Monday - Thursday, 10:00 AM - 3:00 PM Australian Eastern Standard Time (20 work hours per week) 

Responsibilities:

• Manage email correspondence for the business owner and select client accounts
• Complete full client onboarding including identity verification checks, platform setup, and proposal letter generation
• Perform accurate data entry into accounting systems with zero tolerance for errors
• Create and document efficient processes for client onboarding workflows
• Handle administrative tasks to free up senior staff for tax return preparation and compliance work
• Support basic bookkeeping tasks including data entry into accounting platforms
• Maintain organized systems across multiple client management platforms
• Adapt quickly to firm-specific processes and software requirements

Requirements:

• Proven experience in administrative support roles with demonstrated efficiency
• Strong email management skills with ability to handle multiple inboxes
• Quick learner who can absorb training and apply it accurately from day one
• Detail-oriented approach with understanding that mistakes create ripple effects
• Ability to work independently and think outside the box when solving problems
• Process-driven mindset with genuine interest in creating efficiencies
• Excellent communication skills for client-facing interactions

Qualifications:

• Bonus if you have experience in accounting firm environments or bookkeeping practices
• It helps if you're familiar with client onboarding in professional services
• Bonus if you have data entry experience with QuickBooks or Xero
• It helps if you understand basic accounting terminology and workflows
• Bonus if you've worked with Australian clients or understand compliance-heavy industries

Why Join This Team:

• Remote work flexibility with a stable, established Australian business
• Clear growth path from admin to basic bookkeeping responsibilities based on performance
• Direct collaboration with the business owner - your ideas and process improvements are valued
• Long-term role potential in a firm committed to supporting small business clients
• Work with an experienced team including Filipino and Australian accounting professionals
• No micromanagement - trusted to manage your workload efficiently once trained

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.