Job Overview

Our client is looking for a Medical Receptionist to be the first point of contact for families seeking pediatric dental care, managing high call volumes while ensuring every patient receives attentive, professional service. In this role, you will be at the heart of practice operations—owning scheduling, insurance verification, data entry, and patient communications while working directly with practice leadership. 

Client Overview

Our client is a family-owned pediatric dental office experiencing significant growth. They are a patient-focused practice dedicated to providing quality dental care to children and their families.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM EST, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Manage high-volume inbound calls from patients and families seeking appointments and information
• Schedule patient appointments efficiently while optimizing the practice calendar
• Verify insurance coverage and benefits with various insurance providers
• Enter and update patient information accurately in the practice management system
• Handle insurance-related tasks including documentation and follow-up communications
• Coordinate with the existing reception team to ensure seamless patient experience
• Respond to patient inquiries regarding appointments, procedures, and office policies
• Maintain accurate records and documentation in compliance with healthcare standards

Requirements

• Experience working in a medical office or dental office environment
• Experience with insurance verification processes and working with multiple insurance providers
• Proficiency in healthcare practice management systems and data entry
• Excellent communication skills with a warm, professional phone manner

Nice-to-Have Requirements:

• Experience in pediatric dental offices
• Experience working with dental practice management software
• Experience as a healthcare receptionist or medical scribe
• Customer service experience in healthcare settings

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.