Job Overview

You will be the driving force behind sales growth and morning operations for a scaling cleaning business. This role puts you at the center of revenue generation, where you'll convert both inbound leads from paid advertising and organic channels, while also conducting strategic outbound calling to high-value prospects. During the critical morning hours before the operations manager arrives, you'll ensure seamless job execution and provide real-time support to field teams. This is a high-impact position where your ability to close deals and maintain operational excellence directly influences company growth.

Client Overview

Our client is a growing residential and commercial cleaning company based in Seattle, operating with a focus on quality service delivery and customer satisfaction. They serve a diverse client base including residential customers, real estate agents, Airbnb owners, property managers, and construction companies for post-construction cleaning.

Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pacific Time, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Convert inbound leads from Google LSA, Google Pay Per Click, Meta ads, and organic website inquiries into booked cleaning jobs
• Conduct outbound sales calls to real estate agents, Airbnb owners, property managers, and construction companies to secure new contracts
• Manage morning operations from 8:00 AM to 12:00 PM, ensuring cleaners start jobs on time and follow proper check-in procedures
• Monitor field staff through the company app to verify they press "on the way," clock in, clock out, and upload completion photos
• Perform quality control calls to clients after job completion to ensure satisfaction and address any concerns
• Handle emergency situations including lockouts, last-minute cancellations, cleaner call-outs, and other urgent customer service needs
• Provide real-time support to cleaning staff in the field, answering questions and resolving issues as they arise
• Work with pre-generated leads and prospect lists to maximize conversion rates and ROI on advertising spend

Requirements

• Proven experience closing sales deals in an outbound or inbound sales environment
• Experience in customer support or operations coordination, particularly handling time-sensitive issues
• Ability to multitask effectively between sales activities and operational oversight
• Comfortable using technology platforms and mobile apps for tracking and communication
• Self-motivated and able to work independently during morning operational hours
• Reliable and available to handle emergency situations as they arise

Nice-to-Have:

• Experience working with cleaning companies or service-based businesses
• Familiarity with Qual, OpenPhone, BookingKoala, or HighLevel platforms
• Experience in lead generation or prospect research
• Experience working with field teams or managing remote workers through tracking systems
• Experience with Slack for team communication

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.