Job Overview

Our client is looking for a Cold Caller who will be the voice that brings new customers into a trusted home protection service. Working from a proven script, you'll connect with UK homeowners by phone, introduce them to boiler breakdown insurance, and guide interested prospects through to the sales team for closing. This is a high-volume outbound calling role where your ability to engage, build rapport quickly, and identify genuine interest directly impacts the company's growth. You'll be part of a larger sales operation that has been successfully running this model for over a decade.

Client Overview

Our client is an established UK-based home services company with over 10 years of operation, specializing in boiler breakdown protection packages for homeowners across the United Kingdom. They provide insurance-style coverage that protects heating systems, responding to emergency repair calls and delivering reliable maintenance services throughout the region.

Schedule

• Monday - Friday, 9:00 AM - 2:00 PM GMT (25 work hours per week)

Responsibilities

• Conduct outbound cold calls to UK homeowners during peak contact hours
• Deliver the provided sales script with confidence and natural conversation flow
• Explain boiler breakdown insurance benefits and coverage in clear, relatable terms
• Qualify leads based on interest level and readiness to purchase
• Transfer warm leads to the UK-based closing team via the company dialer system
• Meet daily and weekly call volume and lead generation targets
• Log all call activity and outcomes accurately in the company CRM
• Adapt your pitch based on homeowner questions and objections
• Maintain consistent performance to support potential team expansion

Requirements

• Minimum 3 years of experience in cold calling or outbound sales
• Proven track record generating leads or closing deals via phone
• Excellent communication skills with clarity and professionalism
• Comfortable working independently in a remote setup
• Reliable internet connection and quiet home workspace
• Familiarity with CRM systems and call dialer platforms
• Self-motivated with strong follow-through on daily goals

Nice to Have

• Bonus if you have experience selling insurance or service-based products
• It helps if you've worked with UK-based clients or markets previously
• Bonus if you're familiar with home services or utilities industries

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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