Job Overview

Our client is a B2B pet-supply distributor in Ridgefield, WA, serving independent pet stores across Washington, Oregon, and Idaho from a 30,000 sq ft warehouse with their own delivery fleet. They run on Microsoft 365, an on-premise ERP, and a small set of cloud tools.

Our client is looking for their first dedicated  IT Systems Administrator. Today, IT is split among the CEO, an outside managed service provider, and a part-time developer, and no one owns policies, security, or day-to-day support. This person will take the role from reactive fixes to a well-documented, secure environment. They will also help through an ERP move to the cloud.

Schedule

• Monday - Friday, 9:00 AM - 6:00 PM Pacific Time, with 1 hour unpaid break (40 work hours per week; can be flexible with at least 2 hours overlap)

Responsibilities 

• Be the main point of IT support for staff, contractors, and developer
• Administer Microsoft 365, Entra ID, and Intune: accounts, licensing, device enrollment, onboarding, and offboarding
• Manage the network (firewall, Wi-Fi, ISP, backup internet, VPN) and the on-premise Windows server
• Lead security: MFA and access policies, endpoint protection, email security, a password manager, user awareness training
• Write and maintain IT policies, procedures, asset inventory, and system documentation
• Manage IT vendors, licenses, and renewals, including the managed service provider during the transition
• Run the phone system and support warehouse hardware: scanners, label printers, printers

Oversee:

• Security, access, and credential practices for offshore developer work (Power Automate, Power BI, Azure SQL), without owning development

Support:

• Technical side of an upcoming ERP migration to the cloud, working with the ERP consultant group

Requirements:

• 5+ years running IT for a small or mid-sized business, ideally as the sole or lead IT person
• Strong Microsoft 365 administration: Entra ID, Intune, Exchange Online, SharePoint, Conditional Access
• Windows Server and hybrid identity (on-prem Active Directory synced to Entra)
• Firewall and wireless networking (SonicWall and Ubiquiti UniFi a plus), VPN, ISP failover
• Practical security experience: MFA rollout, endpoint protection (Defender, EDR), backup and recovery testing, phishing defense
• Able to write clear policies and documentation for non-technical staff
• Comfortable managing vendors and an MSP, and working remotely with onsite help

Preferred:

• Distribution, warehouse, or logistics environment (barcode scanners, label printers, ERP-dependent operations)
• ERP migration experience (on-premise to cloud)
• Cloud phone systems (Zoom Phone or similar)
• Familiarity with Azure SQL, Power Automate, and Power BI
• Certifications such as Microsoft 365 Administrator, Security+, or similar

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.