Job Overview

Our client is looking for a Bilingual (Spanish) Leasing Specialist who serves as the primary administrative and customer support liaison throughout the residential leasing cycle. This role is responsible for managing high-volume tenant communications, coordinating leasing activities, processing rental applications, conducting applicant screening and qualification reviews, preparing lease documentation, and supporting tenant relations. The ideal candidate is highly organized, detail-oriented, fluent in both English and Spanish, and experienced in property management systems such as AppFolio.

Schedule

Monday to Friday, 9:00 AM to 6:00 PM Central Time, 1-hour unpaid break, 8 hours per day, 40 hours per week

Responsibilities Tenant Relations & Leasing Support

• Respond professionally to tenant and prospective tenant inquiries in both English and Spanish.
• Assist with tenant move-ins, move-outs, and onboarding activities.
• Coordinate key distribution, building access credentials, and tenant communications.
• Address tenant concerns, service requests, and escalate issues to appropriate stakeholders when necessary.
• Monitor lease expiration dates and support lease renewal processes.

Leasing Administration

• Manage and organize emails, categorizing inquiries by property and priority.
• Coordinate open house schedules across multiple active property listings.
• Send property availability announcements, marketing communications, and open house invitations.
• Follow up with prospective tenants to ensure rental applications are complete and submitted with required documentation.
• Prepare lease agreements, renewal documents, and leasing correspondence.

Application Processing & Tenant Screening

• Review rental applications for completeness and accuracy.
• Verify applicant documentation, including identification, income records, and supporting paperwork.
• Analyze applicant financial information to assess qualification status.
• Verify employment history and income sources.
• Contact previous landlords to validate rental history, payment performance, and tenancy references.
• Apply company qualification standards and Fair Housing guidelines when evaluating applicants.
• Forward qualified applications and recommendations to leasing staff, property managers, and property owners.
• Maintain accurate records throughout the application and screening process.

Property Management System Administration

• Process and track rental applications using AppFolio.
• Maintain accurate applicant, tenant, and property records.
• Generate reports and monitor application status pipelines.
• Ensure documentation compliance and data integrity across leasing systems.

Requirements Experience

• Minimum 2-5 years of experience in leasing administration, tenant screening, leasing coordination, property management, or real estate support.
• Experience managing high-volume email correspondence and administrative workflows.
• Proven experience reviewing financial documents and verifying applicant information.
• Experience processing rental applications and conducting tenant qualification assessments.

Independent Contractor Perks Permanent work from home Immediate hiring Health Insurance Coverage for eligible locations

Note Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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