Job Overview:

Our client is looking for a proactive Executive and Operations Assistant to serve as the CEO’s right hand. In this role, you will not wait for instructions or need reminders—you will keep the CEO on track by managing what is due, what needs follow-up, and what to focus on next. You will take daily administration off the CEO's plate so they can focus on clients and strategy.

Schedule: 9:00 AM - 5:00 PM EST; Full-time role

Responsibilities:

• Manage the CEO’s calendar, appointments, and daily priorities, and remind the CEO of deadlines and commitments.
• Answer client emails, phone calls, and chats promptly and professionally.
• Book client appointments and keep client records up to date in the CRM.
• Track the client pipeline and follow up so no inquiry, callback, or promise gets missed.
• Contact past clients to encourage repeat business.
• Keep track of open tasks and deadlines across the business, providing regular updates to the CEO.
• Monitor KPIs and suggest improvements, including ideas based on competitive analysis.
• Handle daily administration to support the CEO's operational focus.

Requirements:

• Excellent spoken and written English, with a clear, conversational style that US clients find easy to understand.
• Experience as an executive assistant, operations assistant, or in senior admin support.
• Strong phone manner and customer service skills.
• Experience with at least one CRM (such as HubSpot, Salesforce, Zoho, or GoHighLevel) and willingness to learn GoHighLevel quickly using online training.
• Strong ownership mindset: ability to spot problems, suggest fixes, and act without being asked.
• Highly organized and dependable, with the ability to manage several priorities and work independently.
• Dedicated home office, reliable internet, and a suitable computer setup.

Preferred Qualifications:

• GoHighLevel experience.
• Experience in tax preparation, accounting, or financial services.
• Experience supporting a small business owner or founder directly.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations
  

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.