Role- Receptionist

Schedule- Monday - Friday 9:00 - 5:00 EST, Full Time

Position Summary

The Receptionist serves as the first point of contact for Designer Greetings, Inc. at our corporate headquarters.
This role creates a professional, welcoming experience for visitors, customers, vendors, and employees;
manages incoming calls, mail, and deliveries; and provides administrative support across departments to keep
the front office running smoothly.

Essential Duties and Responsibilities

•  Greet and welcome visitors, customers, vendors, candidates, and delivery personnel in a professional and
courteous manner.
•  Answer, screen, and route incoming calls on the company’s main and toll-free lines; take accurate messages
and respond to general inquiries.
•  Maintain the visitor log and follow established check-in, sign-out, and building security procedures.
•  Notify employees of visitor arrivals and escort guests to meeting areas as needed.
•  Receive, sort, and distribute incoming mail and packages; prepare and process outgoing mail and courier
shipments (e.g., UPS, FedEx, USPS).
•  Coordinate with the warehouse and other departments on deliveries and shipments received at the front
desk.
•  Schedule and prepare conference rooms for meetings, interviews, and visitors.
•  Monitor and reorder office and reception supplies; coordinate with vendors as directed.
•  Keep the reception and lobby areas clean, organized, and presentable at all times.
•  Provide administrative support, including data entry, filing, scanning, copying, and preparing documents
and correspondence.
•  Support employee events and company communications as needed.
•  Maintain the confidentiality of company, customer, and employee information.
•  Perform other related duties as assigned.
Qualifications
Education and Experience
•  High school diploma or equivalent required.

•  One (1) or more years of experience in a receptionist, front desk, customer service, or administrative role
preferred.
Knowledge, Skills, and Abilities
•  Professional, friendly demeanor and strong customer service orientation.
•  Clear and courteous verbal and written communication skills.
•  Proficiency with Microsoft Office (Outlook, Word, Excel) and multi-line phone systems.
•  Strong organizational skills and attention to detail.
•  Ability to manage multiple tasks, prioritize, and remain composed in a busy environment.
•  Dependability, punctuality, and sound judgment.
•  Ability to handle confidential information with discretion.
Physical Requirements and Work Environment
•  Work is performed in a standard office environment at the front desk.
•  Regularly required to sit for extended periods, use a computer and telephone, and communicate in person
and by phone.
•  Occasionally required to stand, walk, and lift or move packages and supplies of up to 25 pounds.
•  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions of this position.
Disclaimer
This job description is intended to describe the general nature and level of work performed in this position.