Job Overview

Our client is looking for an Appointment Setter to serve as the first point of contact for warm leads actively interested in life-changing aesthetic treatments. The primary mission is to respond immediately to incoming leads, convert them into booked consultations, and ensure no opportunity slips through the cracks. 

Client Overview

Our client is a growing aesthetics clinic in Australia specializing in advanced body sculpting, fat loss treatments, and HIFU technology. They are generating 400-500 high-quality leads monthly from Facebook advertising with strong conversion potential, and need immediate support to capture and convert these opportunities into booked consultations.

Schedule

Monday - Friday, 8:00 AM - 12:00 PM AEST (20 work hours per week)

Responsibilities

• Respond immediately to incoming Facebook leads via call, text message, and email to secure consultation bookings
• Make outbound calls to a database of 400-500 unconverted leads to schedule free consultations
• Manage appointment scheduling through the clinic's booking system and notify owners of all confirmed bookings
• Follow up with leads through multiple touchpoints including calls, SMS, and email sequences
• Respond to messages and inquiries coming through Facebook and Instagram within minutes
• Reply to client emails and maintain timely communication across all channels
• Engage with social media comments and direct messages to build community and answer basic questions
• Maintain accurate records of all lead interactions and appointment conversions
• Provide daily updates to clinic owners on booking activity and lead status
• Learn basic treatment information to confidently answer initial client questions about procedures like HIFU

Requirements

• Proven experience in appointment setting or sales conversion roles
• Experience working with Australian, US, or European clients in a remote capacity
• Excellent verbal and written English communication skills with clear, professional phone presence
• Familiarity with CRM systems, booking platforms, and multi-channel communication
• Comfortable making high-volume outbound calls and following up persistently
• Background in healthcare, clinic, or wellness industry preferred

Nice-to-Have Requirements

• Experience in medical, clinical, or healthcare appointment setting
• Experience working in aesthetics, beauty, or wellness industries
• Basic social media management or community engagement experience
• Familiarity with Facebook lead generation and Meta Business Suite
• Ability to edit short-form videos using tools like CapCut

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.