Job Overview
Our client is seeking a detail-oriented, reliable, and proactive Virtual Administrative Assistant to support daily clinical and operational workflows. In this role, you will handle patient communications, social media messaging, administrative coordination, and provide essential phone coverage during daily lunch hours.

Schedule
Monday - Friday, 1:00 PM - 5:00 PM (20 work hours per week)

Responsibilities

• Patient & Social Media Communication:
  • Monitor and respond promptly to incoming patient inquiries via email and video outreach.
  • Manage social media channels by monitoring and replying to messages on Instagram and Facebook.
• Front Office & Phone Support:
  • Provide daily telephone coverage for 1 hour per day (1:00 PM – 2:00 PM) during primary staff lunch hours, assisting patients with inquiries, appointments, and general calls.
• Administrative & Clinical Support:
  • Process superbills (a few per week).
  • Handle Genova kit registrations accurately and efficiently.
  • Order lab tests and follow up on incoming lab results.
  • Send and receive medical records via digital fax.
  • Schedule patient follow-up appointments and maintain calendar organization.

Requirements

• Availability to consistently work Monday through Friday from 1:00 PM to 5:00 PM.
• Quiet home office setup with high-speed internet, a reliable computer, and a noise-canceling headset.

Qualifications

• Experience: Prior experience as a Virtual Assistant, Medical Assistant, or Healthcare Administrative Assistant preferred.
• Technical Skills:
  • Familiarity with EMR/EHR systems, digital faxing software, and online lab ordering portals.
  • Proficiency in handling social media platforms (Instagram & Facebook Direct Messages).
  • Experience handling superbills and diagnostic lab kit registrations (e.g., Genova Diagnostics) is a major plus.
• Communication: Exceptional verbal and written English communication skills; professional phone presence.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note
Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.