Job Overview

We are seeking an experienced and results-driven Sales Team Lead (Travel) to manage a team of Travel Experts while driving individual and team sales performance. In this role, you will handle inbound sales inquiries across phone, email, and live chat, guiding clients through the booking process and managing your pipeline to meet conversion targets. Additionally, you will coach team members, monitor key performance indicators (KPIs), conduct regular 1:1 meetings, and optimize sales processes. This full-time remote role operates during Manila business hours and includes rotation on weekends and public holidays.

Schedule

• Mon - Fri, 8 AM - 4 PM Manila time (40 hrs per week)

Responsibilities

• Manage inbound sales enquiries across phone, email, and live chat.
• Maintain and develop your sales pipeline, ensuring timely follow-ups and strong conversion rates.
• Lead, coach, and motivate a team of Travel Experts.
• Monitor team performance against KPIs and conduct regular 1:1 meetings.
• Support scheduling and ensure adequate team coverage.
• Improve sales scripts, objection-handling strategies, and team processes.
• Build strong customer relationships and guide prospective travellers through purchasing decisions.
• Share performance insights and collaborate with management across different time zones.

Must-Have Requirements

• Proven experience consistently meeting or exceeding sales targets.
• Previous experience leading or coaching a sales team.
• Strong communication and relationship-building skills.
• Experience handling sales enquiries through phone, email, and live chat.
• Excellent pipeline management, follow-up, and objection-handling skills.
• Ability to manage multiple priorities and work independently.
• Strong organizational skills and a proactive, results-driven mindset.
• Comfortable working in a fast-paced and evolving environment.
• Passion for travel, customer experience, and building meaningful connections.

Independent Contractor Perks

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.