Job Overview

Our client is seeking a dedicated Back Office Insurance Support Specialist to streamline insurance operations for an expanding healthcare organization. In this full-time remote role, you will submit and process medical claims, handle complex appeals, manage payment postings, and complete claim follow-ups. You will utilize advanced electronic health record systems to ensure timely reimbursement and maintain accurate paperwork. Operating during US Eastern Time business hours, this position directly supports patient access to innovative therapies. 

Schedule

Monday - Friday, 8:00 AM - 4:30 PM EST, with 30-minute unpaid break (40 work hours per week)

Responsibilities

• Submit and process insurance claims using the AdvancedMD system.
• Handle complex appeals, especially for providers like Cigna.
• Manage charge submissions and claim follow-ups.
• Contribute to insurance program expansion and improvement.
• Respond promptly to insurance-related inquiries.
• Collaborate with in-house staff to optimize processes.

Requirements

• Experience in medical billing or insurance claim processing.
• Familiarity with EHR systems.
• Strong attention to detail and paperwork management skills.
• Excellent organizational and time management abilities.
• Understanding of insurance policies and procedures.
• Adaptability to handle increasing workload.
• Ability to work independently in a virtual setting.

Qualifications

• Knowledge of AdvancedMD is a plus.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.