Job Overview

Our client is looking for an Outbound Appointment Setter (SaaS and Business Services) to serve as the primary point of contact turning warm leads into booked meetings with a direct line to the founder. Working from a pipeline of researched, high-value decision-makers, you will conduct outreach via phone and email with confidence and a personalized touch. You will own the full journey from initial conversation to booked appointment and post-meeting follow-up, freeing up the founder to focus on closing deals. Your speed, reliability, and rapport-building skills will directly drive revenue growth, with opportunities to expand responsibilities as the business scales.

Client Overview

Our client is a growing, founder-led agency that builds custom software solutions for small to medium businesses. The company delivers CRMs, dashboards, internal business tools, and AI automation, alongside paid social media campaigns, graphics, motion graphics, and video editing. It is a lean, fast-moving operation with a strong foundation in place and a clear plan to scale.

Schedule

• Monday - Friday, flexible schedule during Atlantic Time business hours (20 hours per week)

Responsibilities

• Call warm, pre-researched decision-makers to introduce the business and gauge interest.
• Send personalized, highly specific cold emails adhering to brand guidelines and standard operating procedures (SOPs).
• Manage the founder's calendar to book qualified meetings quickly and accurately.
• Send post-appointment follow-up communications to thank prospects and collect feedback on the meeting.
• Capture critical details about each prospect's business to ensure the founder is thoroughly briefed prior to conversations.
• Respond promptly to incoming leads and inquiries during designated working hours.
• Provide clear, consistent check-ins with the founder regarding outreach activity, pipeline results, and strategic next steps.

Requirements

• Proven experience in outbound calling, appointment setting, or sales development.
• Excellent spoken and written communication skills suitable for personalized phone and email outreach.
• Persuasive communication style balanced with empathy and customer-first care.
• High resilience, persistence, and confidence in managing rejection and handling objections.
• Strong speed of execution, dependability, and attention to detail.
• Comfort following documented SOPs and brand communication guidelines.
• Demonstrated ability to manage calendars and schedule appointments accurately.

Qualifications

• Prior experience setting appointments or selling SaaS, custom software, or digital services is a plus.
• Comfort conducting high-volume daily outreach calls.
• Experience selling directly to small and medium-sized business owners.

Why Join This Team

• Work directly with the founder as a dedicated team member with meaningful visibility and impact.
• Uncapped 30% commission structure in addition to base pay.
• Fully remote, part-time engagement with long-term stability.
• Access to pre-researched, warm leads to initiate immediate outreach.
• Clear pathways to expand into broader responsibilities, including project management, as the agency scales.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.