Job Overview

Our client is seeking an experienced Case Manager to manage a high-volume caseload from intake through the hearing level. This role is designed for a seasoned legal professional who can step into the position with minimal training. 

Schedule

Monday - Friday, 8:00 AM - 5:30 PM Eastern Time, with a 30-minute paid break (40 work hours per week)

Responsibilities

• Case Lifecycle Management: Manage and move Social Security Disability cases independently from initial client intake up through the formal hearing level
• Appeals & Filings: Prepare, verify, and file initial applications, reconsiderations, and administrative hearing requests accurately within strict statutory deadlines
• Agency Liaison: Communicate directly and professionally with the SSA, Disability Determination Services (DDS), and Office of Hearing Operations (OHO)
• Medical Evidence Tracking: Request, analyze, track, and follow up on critical medical records, physician opinions, and evidentiary documentation
• Data Hygiene: Maintain meticulous case notes, update client profiles, and log upcoming deadlines within the electronic case management system
• Client Advocacy: Communicate regularly with clients to provide empathetic case status updates, gather updated medical treatment history, and explain next steps
• Legal Team Support: Assist attorneys and paralegals with comprehensive hearing preparation, brief writing, data, and evidence collation

Requirements

• Prior, hands-on experience handling Social Security Disability (SSD/SSI) casework is strictly required
• Proven experience successfully communicating with DDS adjudicators, claims representatives, and medical provider records departments
• A deep understanding of SSA Blue Book criteria, listings, grid rules, procedural timelines, and documentation requirements
• Exceptional written and verbal English communication skills suitable for federal agency correspondence and client care

Qualifications

• Prior experience managing Veterans Disability (VA) claims is considered a major asset
• Familiarity with specialized legal practice software, specifically Litify or Salesforce, is highly preferred
• Bilingual proficiency in English and Spanish is a distinct advantage
• Reliable high-speed internet connection and a secure home office setup compliant with privacy standards for handling sensitive medical records

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.