About the Role

We are seeking a proactive and commercially minded E-Commerce Manager to take ownership of an established online brand. You will manage daily e-commerce operations, drive sales growth, optimise the customer journey, and support digital marketing initiatives.

The ideal candidate is analytical, independent, commercially focused, and results-driven, with proven experience growing an online store.

Schedule

• Monday to Friday; Flexible hours, aligned with Australian Business Hours; 20 hours per week

Key Responsibilities

• Manage the online store, including products, pricing, promotions, content, and website performance.
• Develop strategies to increase sales, conversion rates, average order value, and customer retention.
• Manage and support digital marketing campaigns across Meta Ads, Google Ads, social media, and email.
• Monitor sales, traffic, conversion, customer behavior, and campaign performance.
• Use analytics to identify opportunities and make data-driven recommendations.
• Manage product content, website assets, landing pages, and brand presentation.
• Conduct competitor research, A/B testing, and conversion optimization.
• Improve the overall customer journey and encourage repeat purchases.
• Coordinate with internal teams, agencies, freelancers, and external partners as needed.

Requirements

• 3+ years of hands-on e-commerce management or e-commerce marketing experience.
• Proven experience managing and growing an online store or e-commerce brand.
• Experience with Shopify, WooCommerce, Magento, or similar platforms.
• Strong knowledge of Meta Ads, Google Ads, SEO, email marketing, and conversion optimization.
• Experience with GA4, Google Search Console, Meta Business Suite, Shopify Analytics, or similar tools.
• Strong understanding of customer acquisition, retention, promotions, and online sales.
• Excellent written and verbal English communication skills.
• Strong analytical, organizational, and project management skills.
• High attention to detail and commercial awareness.
• Ability to work independently, take ownership, and make informed recommendations.

Nice to Have

• Experience with Klaviyo, Mailchimp, CRM, or customer retention platforms.
• Experience in healthcare, wellness, beauty, or consumer products.
• Product merchandising or catalogue management experience.
• Basic Canva or Adobe Creative Suite skills.
• Experience managing agencies, freelancers, or external partners.

Success in This Role

Success will be measured through increased revenue, improved conversion and retention, stronger marketing performance, better customer experience, and consistent implementation of growth initiatives.

Independent Contractor Perks

• Permanent Work from home
• Immediate Hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.