Job Overview:

Our client is seeking a reliable, organized, and customer-focused Construction Lead & Appointment Coordinator to manage incoming inquiries, follow up with leads, schedule appointments, and provide day-to-day administrative support. The ideal candidate is organized, proactive, and confident communicating with customers by phone and email. Candidates with direct experience in construction, home services, contracting, or other service-based businesses will be strongly preferred, as familiarity with service inquiries, estimates, appointments, and lead follow-up will help you transition into the role more quickly.

Schedule: Monday to Friday, 8:00 AM - 5:00 PM Pacific Time (Los Angeles); Full-time role

Responsibilities:

• Respond promptly and professionally to incoming emails and client inquiries.
• Handle inbound calls from prospective clients and schedule consultations, estimates, or site meetings.
• Conduct outbound follow-up calls with leads interested in construction or service-related work.
• Manage and maintain the daily appointment calendar.
• Track leads, client information, and appointments using spreadsheets and other tracking systems.
• Follow up consistently with prospective clients to maximize appointment opportunities.
• Maintain accurate records of all lead and appointment activity.
• Provide general administrative support to keep daily operations organized.
• Serve as a professional first point of contact for new and existing clients.

Requirements:

• Previous experience in appointment setting, customer service, inside sales, or administrative support.
• Strong verbal and written English communication skills.
• Professional and confident phone presence.
• Strong organizational skills and attention to detail.
• Ability to manage multiple leads, appointments, and administrative tasks simultaneously.
• Proficiency with spreadsheets, email, data entry, and calendar management.
• Reliable, self-motivated, and comfortable working independently in a virtual environment.
• Strong follow-through and commitment to long-term employment.

Preferred Qualifications:

• English/Spanish bilingual fluency.
• Previous experience in construction, home services, contracting, or another service-based industry (strongly preferred).
  

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to us through the ‘Contact Us’ form on our official BruntWork website.