Overview
Our client is looking for a detail-oriented Junior Mortgage Loan Processing Assistant to support their active loan processing pipeline. In this offshore remote role, you will work closely with a US-based processing team to coordinate directly with third-party vendors, including title companies and appraisers. This position focuses exclusively on vendor and administrative coordination with no direct borrower communication.

Schedule: 9:00am to 6:00pm New Jersey Time

Responsibilities

• Pipeline Support: Assist processors with active loan files across various loan types, including FHA, VA, USDA, Conforming, and Non-Conforming loans.
• Vendor Coordination: Communicate actively with title companies, appraisers, and external vendors via VoIP phone, email, and text to request status updates, order documents, and follow up on outstanding conditions.
• Tracking & Escalation: Rigorously track outstanding vendor items to prevent closing delays and promptly flag missing documentation or bottlenecks to the Lead Processor/Loan Officer.
• Documentation & Data Management: Maintain detailed, organized logs of all vendor correspondence, updates, and files within the system.
• Administrative Support: Execute general file organization and administrative tasks as needed to maintain pipeline efficiency.

Requirements

• Communication: Exceptional verbal and written English skills with a clear, professional speaking voice for US phone calls.
• Technical Setup: Reliable, stable high-speed internet connection suitable for high-volume VoIP calling and seamless remote work.
• Software: Previous experience using Loan Origination Systems (LOS), specifically ARIVE LOS, is strongly preferred.
• Industry Background: Prior experience in mortgage processing support, real estate, or title/escrow administrative coordination preferred.
• Attention to Detail: Highly organized with the ability to track multiple moving parts across an active loan pipeline without dropping tasks.
• Work Ethic: Comfortable working independently in a remote setting while maintaining proactive communication with a US-based team.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance for eligible locations

Note
Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer
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