Job Overview

Our client is seeking a Prescription Pharmacy Data Entry & Patient Support Specialist (NimbleRx) to process incoming prescriptions, manage text and email communications with patients, maintain prescriber marketing data, and execute daily administrative workflows. Patient communication in this role is entirely non-verbal (texting and email only; no outbound or inbound phone support required).

Schedule

• Monday - Friday, 11:00 AM - 8:00 PM EDT (40 hours per week)

Responsibilities

• Prescription & Order Processing: Enter faxed prescriptions, medication orders, and patient details accurately into the pharmacy system. Scan, upload, and organize medical records and documents into correct patient files. Process prescription transfer requests and generate required prescription/compound labels. Generate and print shipping labels for courier delivery services (NJLS, RX2GO).
• Patient Communication & Refill Support: Execute daily refill data entry and send routine medication reminders via approved platforms (Emittir, NimbleRx). Coordinate automated texting campaigns and notify patients when orders are ready for checkout/pickup. Respond promptly and professionally to patient inquiries via text and email.
• Prescriber & Marketing Data Tracking: Enter and update prescriber contact information, activity logs, and marketing sales metrics. Maintain internal tracking sheets for reporting to pharmacy management.
• Pharmacy Operations & Facility Documentation: Log daily room temperature checks and maintain medication room logs and sanitization records. Assist with updating and formatting educational materials for internal use and partner pharmacies. Perform general administrative tasks assigned by the Assistant Manager or Pharmacist on duty.

Requirements

• Proficiency in electronic document handling and typing accuracy.
• Strong working knowledge of Google Drive, Google Docs, Microsoft Word, and Microsoft Excel.
• Professional written communication skills for patient texting and email interactions.
• Ability to multitask across multiple software portals simultaneously.
• Strict adherence to patient privacy rules (HIPAA compliance and confidential records handling).

Qualifications

• Canva and MS Paint for basic educational material layout edits is preferred.
• Experience with ChatGPT or generative AI tools for formatting and template generation is a plus.

Provided Training

• NimbleRx checkout notification platform.
• Emittir patient texting platform.
• Pharmacy management software data entry and workflow procedures.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.