Role Overview

Step into a key role as an Accounts Receivable Specialist, where you will ensure healthy cash flow while building strong customer relationships. Using your communication skills, you’ll resolve payment challenges and help maintain the company’s financial stability. This remote position offers excellent growth opportunities in financial operations, working with industry-leading Oracle NetSuite systems. You’ll have the autonomy to work independently while collaborating with a team that values your expertise in managing critical financial processes. 

Schedule

• Monday to Friday, 8:30 AM to 5:30 PM Eastern Time
• Includes a 1-hour unpaid break
• Total Weekly Hours: 40 hours

Responsibilities 

• Make professional outbound calls to customers with outstanding balances
• Collect payments through strategic conversations and relationship building
• Generate and send invoices accurately and efficiently
• Maintain detailed records of all customer interactions and resolutions
• Manage accounts within the Oracle NetSuite financial system
• Perform thorough account reconciliations for accuracy and compliance
• Track payment commitments and follow up as needed
• Collaborate with internal teams via Microsoft Teams

 Requirements 

• 2+ years experience in collections, customer service, or phone-based customer interactions
• Must have experience with NetSuite
• Must have experience with US clients
• Strong verbal communication skills, able to handle difficult conversations professionally
• Proficient with Microsoft Teams and internet-based phone systems
• Detail-oriented with excellent documentation and record-keeping skills
•  Willingness to complete a background check upon request. 

Technical Requirements

• Secure work station and reliable internet service

• Headset with active noise cancellation 

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations (for full-time roles only)

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.